Whistleblower Policy

The ONE Gas Whistleblower Policy provides for the submission of complaints or concerns regarding accounting, internal accounting controls, or auditing matters and the confidential, anonymous submission by employees of the company of concerns regarding questionable accounting or auditing matters (accounting matters). Any person, including employees, with a concern or complaint regarding accounting matters may submit their concern or complaint as follows:

  • To the Chair of the Audit Committee in writing at:

Chair, Audit Committee
ONE Gas, Inc.
P.O. Box 21049
Tulsa, OK 74121

Employees may choose to remain anonymous.

Any employee of the company may submit a concern or complaint regarding accounting matters to the management of the company without fear of dismissal or retaliation of any kind. The company will not discharge, demote, suspend, threaten, harass or in any manner discriminate against any employee in the terms and conditions of employment based upon any lawful actions of an employee with respect to good faith reporting of concerns or complaints regarding accounting matters or otherwise as specified in applicable securities regulations.

If you are a customer and have a customer service issue or question, please contact us through the appropriate company below. Using the appropriate number or e-mail address will allow us to correctly investigate and provide the quickest response to help address your issue.

  • Kansas Gas Service: 1-800-794-4780, or by e-mail
  • Oklahoma Natural Gas: 1-800-664-5463, or by e-mail
  • Texas Gas Service: 1-800-700-2443, or by e-mail