FAQs

Frequently Asked Questions

When did ONE Gas become a publicly-traded company?

ONE Gas common stock began trading on the New York Stock Exchange (NYSE) on Feb. 3, 2014, under the symbol "OGS.”

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What is the trading symbol for ONE Gas, Inc. and on which exchange are its shares traded?

Trading symbol: OGS
Exchange: New York Stock Exchange (NYSE)
CUSIP number: 68235P 108

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I did not purchase ONE Gas shares, why did I receive ONE Gas shares in my account?

On Jan. 8, 2014, the ONEOK, Inc. (NYSE: OKE) board of directors unanimously approved the separation of the company's natural gas distribution business into a stand-alone, publicly traded company, called ONE Gas, Inc. (NYSE:OGS). ONEOK shareholders of record at the close of business on Jan. 21, 2014, retained their current shares of ONEOK stock and received one share of ONE Gas stock for every four shares of ONEOK stock owned on Jan. 31, 2014. No fractional shares of ONE Gas stock were issued; however, shareholders entitled to receive a fractional share of ONE Gas stock in the distribution received the cash value of that fractional share instead.

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Why did ONEOK separate its natural gas distribution business?

The separation is expected to result in more tailored growth strategies, more efficient capital allocation, improved investor understanding and better shareholder alignment of the separate businesses, and is expected to lead to higher combined valuations of both companies.

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Who is the transfer agent for ONE Gas’ common stock?

ONE Gas’ transfer agent is EQ (formerly Wells Fargo).

EQ Shareowner Services
P.O. Box 64874
St. Paul, MN 55164-0856

Or

EQ Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120

Phone number: 1-(855) 217- 6403
Phone number outside the US: 1-(651) 450-4064

Visit the transfer agent website.

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Does ONE Gas pay dividends?

ONE Gas dividend information is available on the Dividend History page.

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Does ONE Gas have a Direct Stock Purchase and Dividend Reinvestment Plan?

Yes, ONE Gas’ Direct Stock Purchase and Dividend Reinvestment Plan provide new investors and current shareholders a convenient way to purchase ONE Gas common stock and to reinvest cash dividends. For more information or to enroll in the Plan, call EQ at 1-(855) 217- 6403 or write:

EQ Shareowner Services
P.O. Box 64874
St. Paul, MN 55164-0856

Or

EQ Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120

Phone number outside the US: 1-(651) 450-4064
Visit the transfer agent website.

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What are advantages to enrolling in the ONE Gas Direct Stock Purchase and Dividend Reinvestment Plan?

Plan advantages:

  • Purchases are made without the assistance of a broker.
  • No commissions are charged on purchases.
  • Minimum initial investment of at least $250.
  • Investments can be made as a lump sum or through automatic monthly withdrawals from an existing bank account.
  • Current shareholders can invest a minimum of $25 and a maximum of $10,000 per month.
  • Cash dividends can be automatically reinvested or you can receive cash dividends on a portion of the shares registered in your name - by check or by electronic transfer directly to your bank account.
  • Shares can be transferred or given as gifts.
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How can I purchase ONE Gas shares?

To purchase ONE Gas shares, complete the Direct Stock Purchase Plan application and mail completed form to:

EQ Shareowner Services
P.O. Box 64856
St. Paul, MN 55164-0856

Or, enroll in the ONE Gas’ Direct Stock Purchase Plan online at www.shareowneronline.com.

Contact EQ at 1-(855) 217- 6403 with any questions regarding enrollment in the ONE Gas Direct Stock Purchase and Dividend Reinvestment Plan.

Phone number outside the US: 1-(651) 450-4064

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How do I obtain information about my account?

All account information, as well as assistance with transactions such as stock sales or transfers and address changes, can be handled by contacting our transfer agent, EQ, formerly Wells Fargo, at 1-(855) 217- 6403 or online.

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Whom should I contact regarding investor inquiries?

Shareholders should contact EQ*, ONE Gas’ Transfer Agent, Registrar, and Dividend Disbursing agent with questions concerning:

  • Stock ownership
  • Dividend payments
  • Dividend check replacement
  • Direct deposit of dividends
  • Reinvestment of dividends
  • Withdrawals or liquidation from a dividend
  • Reinvestment account
  • Transfer requirements
  • Name changes
  • Change of address
  • Duplicate mailings

*Formerly Wells Fargo

EQ contact information:

EQ Shareowner Services
P.O. Box 64854
Saint Paul, MN 55164-0854

Or

EQ Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120

Phone number: 1-(855) 217- 6403
Phone number outside the US: 1-(651) 450-4064

For all other inquires and requests, please contact the ONE Gas Investor Relations Department at:

ONE Gas, Inc.
Investor Relations Department
P.O. Box 21049
Tulsa, OK 74121

Phone: 1-(855)-496-0200
Email: IR@onegas.com

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How do I get added to ONE Gas’ email distribution list?

Subscribe to our e-mail notification service to receive news releases and other financial information from ONE Gas.

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How can I obtain a copy of ONE Gas’ SEC filings?

ONE Gas SEC filings are available on the SEC Filings page.

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How can I obtain the latest earnings information?

Earnings news releases will be available on the news releases page. Upcoming earnings release dates are on the events calendar. You may wish to subscribe to our e-mail notification service to receive news releases and other financial information from ONE Gas.

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Why are my dividend check and DRS statement not from Wells Fargo?

On February 1, 2018, Wells Fargo Shareowner Services was acquired by Equiniti, and is now called EQ Shareowner Services. There is no action required on your part. Your account number and log in information have not changed. You will still be able to log in to www.shareowneronline.com to view and manage your account. However, any communications received will now come from EQ instead of Wells Fargo. If you received emails from Wells Fargo, these will now come from a new web address (equinity.com).

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Who is EQ Shareowner Services?

On February 1, 2018, Wells Fargo Shareowner Services was acquired by Equiniti, and is now called EQ Shareowner Services. Your shareowner account number and login information remains the same. You will still be able to log in to www.shareowneronline.com to view and manage your account. However, any communications received will now come from EQ instead of Wells Fargo.

Equiniti is the UK’s leading provider of shareowner and associated investor services, and has been providing stock transfer services since 1929. They provide services to the some of the best-known brands in the UK including HSBC, Royal Dutch Shell and Tesco.

For more information about the transaction or your account, visit www.shareowneronline.com or call 1-(855)-217-6403.

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